---
title: "Community Heroes Episode 6: Emily Mays"
description: We sat down with Emily Mays to discuss what she learned from engaging in PPP loans to help enterprises and small businesses stay afloat to dealing with the loss of connections.
image: https://info.socialassurance.com/hubfs/community%20heroes%20connect%20episode%206%20emily%20mays.jpg
---
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# Community Heroes
---
### Episode 6: Emily Mays
The global pandemic put a lot of local banking institutions on the back foot – requiring many to find new ways of serving their community. We sat down with Emily Mays, Chief Administrative Officer at Community Spirit Bank, to discuss what she learned and how she helped others during these uncertain times. From engaging in PPP loans to help enterprises and small businesses stay afloat to dealing with the loss of connections, see why Emily works toward planting trees even when she may never sit in their shade.
Emily Mays is the Chief Administrative Officer at Community Spirit Bank. Emily earned her Bachelor of Business Administration from the University of North Alabama in 2003 and graduated from the Barrett School of Banking in 2017. She was named one of The Independent Community Bankers of America 40 Under 40 and one of Business Alabaman’s ‘Franklin County Movers and Shapers.’ She is a full-time banker and full-time mom!
Follow Emily on social media on [LinkedIn](https://www.linkedin.com/in/emily-mays-a0b16bab/) and [Twitter](https://twitter.com/em_mays2?lang=en).
#### Time stamps
0:01 - Introduction
1:24 - Starting PPP Loans
2:30 - Forming Connections with Local Business
3:30 - How Community Initiatives Have Changed
5:50 - Adapting to Change and Team Dynamics
7:40 - How Community Banks are Different
10:15 - Planning for the Future
12:20 - Creating Community with other Bankers
###### Related Resources
---
###### Blog
#### Building a Brand Series: What is a Brand?
[Read Here](https://socialassurance.com/building-a-brand-series-what-is-a-brand/)
###### Vlog
#### Community Heroes Episode 5: Dave Defazio
[Watch Here](https://info.socialassurance.com/community-heroes-dave-defazio?hsLang=en)
###### Webinar
#### Leveraging Content to Build Relationships
[Register Here](https://socialassurance.com/webinars/leveraging-content-to-build-relationships/)
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