At the onset of the COVID-19 pandemic, community banking institutions were apart of the vanguard at helping businesses and communities respond to the challenges. We caught up with Jill Castilla, President & CEO at Citizens Bank of Edmond, to learn how she was making a remarkable impact in her community. Catch the full-length video below to watch her insights on contributing to the community’s success, having a bias toward action, and working with Sharks to make a difference. Together, financial banking institutions can form coalitions to help communities respond to the challenges of the pandemic and become stronger in the future.
00:01 – 1:00 - Introduction
1:00 - 3:45 - Responding to the Start of COVID-19
3:45 – 7:30 - Working with Sharks
7:30 – 11:20 - Supporting PPP Across the Country
11:20 – 12:45 - Being Accessible on Social Media
12:45 – 16:30 - Starting Heard on Hurd
16:30 – 17:15 - Making Community Connections
17:15 – 20:15 - What’s Next in FinTech
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